Privacy Policy

Last Updated: 31/09/2024

At Tuition Point, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or tutoring services.

By using our website or services, you agree to the terms outlined in this policy.

1. Who We Are

Tuition Point provides private tutoring services in London, Buckinghamshire, and across the UK (online and in person).

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: info@tuitionpoint.co.uk
📞 Phone: +44 2035764820

2. What Information We Collect

We may collect and process the following information:

Personal Information

  • Parent/guardian name
  • Student name
  • Email address
  • Phone number
  • Home address (for in-person tuition)
  • Year group and school level
  • Academic needs or learning goals

Technical Information

  • IP address
  • Browser type
  • Pages visited on our website
  • Cookies and usage data

We only collect information necessary to provide our services effectively.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and book consultations
  • Match students with suitable tutors
  • Deliver tutoring services (online or in person)
  • Provide progress updates and reports
  • Process payments (if applicable)
  • Improve our website and services
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your data based on:

  • Consent (when you contact us or complete a form)
  • Contract (to deliver tutoring services)
  • Legitimate interests (to improve services and communication)
  • Legal obligations (where required by law)

5. How We Store and Protect Your Data

We take appropriate security measures to protect your personal information from loss, misuse, or unauthorised access.

Your data is stored securely and only accessible to authorised staff and tutors where necessary for delivering services.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy.

6. Sharing Your Information

We may share your information only when necessary:

  • With assigned tutors (to deliver lessons)
  • With secure payment providers (if applicable)
  • When required by law or safeguarding regulations

We never share personal data for marketing by third parties.

7. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies help us understand how visitors use our website so we can improve performance and content.

You can control or disable cookies through your browser settings.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

9. Safeguarding & Children’s Data

We understand that our services involve children’s education. Personal information relating to students is collected and processed only with parental or guardian consent.

We take safeguarding and confidentiality seriously at all times.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.

We encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Tuition Point
📧 info@tuitionpoint.co.uk
📞 +44 2035764820